Privacy Policy

Effective Date: June 15, 2025

Last Updated: December 8, 2025

At Celiri (operated by Imexa Overseas (P) Limited), your privacy is a core pillar of our “High-Class” brand experience. This policy explains how we collect, use, and protect your digital personal data when you visit our website, purchase our Cica + PDRN products, or interact with our influencer campaigns.

1. Data We Collect

We only collect data that is necessary to provide you with a premium experience:

  • Identity Data: Name, age (to verify you are 18+), and gender.

  • Contact Data: Email address, phone number, and shipping/billing addresses.

  • Transaction Data: Details about payments and products you have purchased. (Note: We do not store credit card numbers; these are handled by secure, PCI-compliant payment gateways).

  • Technical Data: IP address, browser type, and device information used to access our site.

  • Usage Data: Information about how you use our website, products, and services.

2. How We Use Your Data (Purpose of Processing)

Under the Digital Personal Data Protection Act (DPDP), 2023, we process your data only for specified, lawful purposes:

  • Order Fulfillment: To process and deliver your Celiri skincare products.

  • Customer Support: To respond to your inquiries and resolve issues.

  • Marketing: To send you updates and exclusive offers (only if you have opted in).

  • Improvement: To optimize our website “Skin-Tech” and user experience.

3. Consent and Your Rights

Your consent is the primary legal basis for our data processing. You have the following rights:

  • Right to Access: Request a summary of the personal data we hold about you.

  • Right to Correction/Erasure: Correct inaccurate data or request that we delete your data (“Right to be Forgotten”).

  • Right to Withdraw Consent: You can opt-out of marketing or data collection at any time. Withdrawal is as easy as giving consent.

  • Right to Nominate: You may nominate an individual to exercise these rights on your behalf in the event of death or incapacity.

4. Cookies and Tracking

We use cookies to enhance your “Zero-Glitch” browsing experience.

  • Essential Cookies: Required for the website to function (e.g., your shopping cart).

  • Analytics Cookies: To understand site traffic (Google Analytics).

  • Marketing Pixels: To show you relevant Celiri ads on social media.

  • Influencer Tracking: To attribute sales to our 50+ brand partners.

5. Data Sharing and International Transfers

We share data only with trusted partners (Data Processors) such as:

  • Logistics Partners: To deliver your orders.

  • Amazon FBA: For fulfillment in India, USA, and UAE.

  • IT Services: WordPress hosting and security providers. International Transfers: As an export-oriented business, your data may be processed in the USA or UK. We ensure these transfers comply with Indian DPDP rules and provide protection equivalent to UK GDPR and CCPA standards.

6. Data Security

We implement “Clinical-Grade” security measures, including SSL/TLS encryption and restricted access controls, to prevent unauthorized access, loss, or disclosure of your personal information.

7. Children’s Privacy

Celiri is intended for adults (18+). We do not knowingly collect data from individuals under the age of 18. If we discover such data has been collected, it will be deleted immediately.

8. Grievance Redressal

If you have any questions or concerns regarding your data, please contact our Grievance Officer:

Company: Imexa Overseas (P) Limited

Address: Akot Road, Shegaon, Maharashtra 444203

Email: hello@celiri.com

Response Time: We aim to acknowledge all grievances within 24 hours and resolve them within 15 days.